Terms & Conditions

TERMS OF USE

This document is an electronic record in terms of the Information Technology Act, 2000 and rules made thereunder, as amended from time to time. This electronic record is generated by a computer system and does not require any physical or digital signature.

This document is published in accordance with Rule 3(1) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, which require publishing the Terms of Use, Privacy Policy, and other policies for access or usage of the website.

ESSE Paris Perfumes (“ESSE”, “we”, “our”, “us”) is the owner and operator of the website www.esseparis.com (“Website”).

USER AGREEMENT

PLEASE READ THESE TERMS CAREFULLY.
BY ACCESSING, BROWSING, OR USING THIS WEBSITE OR PURCHASING PRODUCTS FROM IT, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.

This Terms of Service Agreement (“Agreement”) governs your use of the Website and your purchase of products offered by ESSE Paris Perfumes. This Agreement incorporates by reference our Privacy Policy and other policies displayed on the Website.

ESSE reserves the right to modify or update these Terms at any time by posting changes on the Website. Any such changes shall be effective immediately upon posting. Continued use of the Website constitutes acceptance of the revised Terms.

If you do not agree to these Terms, you must discontinue use of the Website immediately.

IMPORTANT DISCLAIMERS

  • The Website and all content are provided on an “as is” and “as available” basis. ESSE makes no warranties regarding accuracy, reliability, completeness, or uninterrupted operation.

  • ESSE may use third-party service providers for hosting, payment processing, logistics, and data storage. ESSE shall not be liable for any act, omission, negligence, misconduct, or failure of such third parties.

  • ESSE shall not be liable for any loss, damage, financial loss, or data breach arising from cyberattacks, hacking, malware, viruses, or other circumstances beyond reasonable control.

  • You acknowledge that internet-based transactions involve inherent risks, and ESSE does not guarantee absolute security.

These disclaimers are in addition to all other disclaimers provided under applicable law.

MEMBERSHIP ELIGIBILITY

  • You may use the Website as a guest or create an account.

  • To create an account, you must be legally competent to contract under the Indian Contract Act, 1872.

  • Individuals below 18 years of age may use the Website only under the supervision of a parent or legal guardian.

  • ESSE reserves the right to suspend or terminate accounts found to be in violation of eligibility requirements.

Any user who creates an account shall be referred to as a “Registered User”.

ACCOUNT RESPONSIBILITIES

Registered Users are responsible for:

  • Maintaining confidentiality of login credentials

  • All activities conducted under their account

You agree to provide accurate, current, and complete information. ESSE reserves the right to suspend or terminate accounts if information provided is false, misleading, or incomplete.

ELECTRONIC COMMUNICATIONS

By using the Website or communicating with us electronically, you consent to receive communications via email, SMS, phone calls, or other electronic means related to orders, services, or promotions (where permitted). You may opt out of non-essential communications as per our Privacy Policy.

USE OF PRODUCTS & SERVICES

  • All products sold on the Website are for personal use only.

  • Resale, redistribution, or commercial exploitation of ESSE products is strictly prohibited.

  • Due to the hygiene-sensitive nature of perfumes, opened or used products are non-returnable.

  • In case of damaged, defective, or incorrect products, you must notify customer support within 24 hours of delivery.

PRICING, FEES & PAYMENTS

  • Website membership is free.

  • Prices displayed include applicable taxes unless stated otherwise.

  • You agree to pay all charges associated with your purchase.

  • ESSE reserves the right to cancel orders in cases of non-payment, suspected fraud, or pricing errors.

  • Non-payment may result in account suspension or legal recovery actions where permissible.

USER CONDUCT & WEBSITE USE

You agree not to:

  • Upload or transmit unlawful, abusive, obscene, defamatory, or harmful content

  • Violate intellectual property rights of ESSE or third parties

  • Mislead, defraud, or impersonate others

  • Copy, reproduce, or distribute Website content without authorization

  • Use automated tools (bots, scrapers, crawlers) to extract data

Violation may result in termination and legal action.

INTELLECTUAL PROPERTY RIGHTS

All content on the Website, including trademarks, logos, designs, images, text, and product names, is the exclusive property of ESSE Paris Perfumes and protected under applicable intellectual property laws.

Unauthorized use is strictly prohibited.

LIMITATION OF LIABILITY

To the maximum extent permitted by law, ESSE shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Use or inability to use the Website

  • Product usage

  • Delays, errors, or service interruptions

Your sole remedy is to discontinue use of the Website.

INDEMNITY

You agree to indemnify and hold harmless ESSE, its directors, employees, affiliates, and service providers from any claims, losses, damages, liabilities, or expenses arising from:

  • Breach of these Terms

  • Violation of laws or regulations

  • Infringement of third-party rights

DISPUTE RESOLUTION

In the event of a dispute, ESSE will attempt amicable resolution through customer support. If unresolved, disputes shall be subject to the laws of India.

GOVERNING LAW & JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of India. Courts located in [Insert City, India] shall have exclusive jurisdiction.

GRIEVANCE REDRESSAL

In accordance with IT Rules, grievances may be addressed to:

Grievance Officer
Name: [To be updated]
Email: support@esseparis.com

Complaints will be acknowledged within 36 hours and resolved within 30 days.

GENERAL PROVISIONS

  • No partnership or agency relationship is created by these Terms.

  • If any provision is held invalid, remaining provisions shall remain enforceable.

  • ESSE may assign its rights and obligations without prior notice.

  • These Terms constitute the entire agreement between you and ESSE.

PRODUCT DISCLAIMER

Perfumes may contain ingredients that can cause allergic reactions in some individuals. Customers are advised to review ingredients and conduct a patch test before use. ESSE shall not be liable for any adverse reactions resulting from product usage.