Privacy Policy

ESSE Paris Perfumes (“ESSE”, “we”, “our”, “us”) is committed to maintaining the highest standards of secure transactions and protection of your personal information and privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

Note: This Privacy Policy may be updated at any time without prior notice. We encourage you to review this policy periodically to stay informed of any changes.

By accessing or using our website, you expressly consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree, please do not use or access our website.

Collection of Personally Identifiable Information (PII) and Other Information

ESSE collects only such information as is necessary to provide efficient services, process orders, and handle refunds or customer support.

Information we may collect includes:

  • Name, billing and shipping address

  • Phone number and email address

  • Date of birth (if voluntarily provided)

  • Order details and purchase history

  • Language preference

  • IP address, browser type, operating system, and device information

We do not sell, rent, or lease your personal information to third parties.

Automatically Collected Information

We may automatically track certain information about your activity on our website for analytics and internal research purposes. This information is aggregated and non-identifiable and may include:

  • Pages visited and browsing behavior

  • Referring and exit URLs

  • Browser and device details

  • IP address

This data helps us improve website performance, security, and user experience.

Payment Information

ESSE Paris Perfumes does not collect or store your credit card, debit card, UPI, or banking details. All payment transactions are securely processed through authorized third-party payment gateways that comply with applicable security standards.

Registration and Account Security

To access certain features, you may be required to create an account. During registration, you may be asked to provide basic details such as your name, email address, and password.

You are responsible for maintaining the confidentiality of your account credentials. ESSE shall not be liable for any loss or damage arising from unauthorized access resulting from your failure to safeguard your credentials.

Technologies Used to Enhance User Experience

We use cookies and similar technologies to collect information related to your visit, including:

  • Referring URL

  • IP address

  • Browser type and language

  • Date and time of access

These technologies help us personalize your experience, remember preferences, and analyze site usage.

Cookies

Cookies are small data files stored on your device. They help us:

  • Enable essential website functionality

  • Reduce the need to re-enter login details

  • Deliver relevant content

You may disable cookies via your browser settings; however, certain features of the website may not function properly.

Web Beacons and Tracking Links

Web beacons and tracking links may be used in conjunction with cookies to analyze marketing effectiveness and improve customer support. Disabling cookies may limit these functionalities.

Use of Personal Information

We may use your personal information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate order updates and service notifications

  • Send promotional communications (with opt-out options)

  • Improve products, services, and website experience

  • Detect and prevent fraud or unauthorized activity

  • Enforce our Terms & Conditions

We may also analyze demographic and usage data to enhance our offerings.

Marketing and Communications

Emails

If you opt in, we may send newsletters, promotions, surveys, or product updates. You can unsubscribe at any time using the link provided in the email.

SMS and Calls

If you provide your phone number, you may receive messages or calls related to orders, promotions, or customer support. We do not send unsolicited communications. Carrier charges may apply.

Service Communications

Certain communications, such as order confirmations and account-related notifications, are mandatory and necessary to provide our services.

Customized Services

We may use your information to personalize your experience, such as recommending products based on browsing or purchase history. These recommendations may be shared via email, SMS, or phone calls where permitted.

Events, Surveys, and Promotions

From time to time, ESSE may conduct promotions, contests, or surveys. Participation is voluntary. Any additional terms applicable to such activities will be shared separately. If no separate terms apply, this Privacy Policy will govern the use of your information.

Advertisements and Third-Party Links

We may use third-party advertising partners to display ads. These partners may use non-personal information about your visits to provide relevant advertisements.

Our website may contain links to third-party websites. ESSE is not responsible for the privacy practices or content of such external sites. You should review their privacy policies independently.

Sharing of Personal Information

We may share personal information with:

  • Our affiliates and corporate entities

  • Trusted service providers (logistics, payment processing, analytics, customer support)

Such parties are authorized to use your information only as necessary to perform services on our behalf and are required to maintain confidentiality.

We may also disclose information:

  • When required by law or legal process

  • To enforce our Terms or protect rights, property, or safety

  • In connection with fraud prevention or investigations

Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity, which will be required to comply with this Privacy Policy.

Data Storage and Transfer

All personal data is stored on secure servers located in India. If data is transferred outside India, it will be protected in accordance with applicable laws and safeguards.

Choice and Opt-Out

You may opt out of non-essential marketing communications at any time through account settings or unsubscribe links provided in communications.

Policy Updates

We may update this Privacy Policy periodically. Significant changes will be communicated through the website or email where required. Continued use of the website indicates acceptance of the updated policy.

Our Rights

We reserve the right to monitor website activity and disclose information where required to comply with legal obligations, protect our rights, or prevent misuse. We may suspend or terminate access for violations of law or our policies.

Children’s Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If such data is identified, it will be deleted promptly.

Your Consent

By using the website and/or providing your information, you consent to the collection and use of your information in accordance with this Privacy Policy.

If you believe any information we hold is incorrect or incomplete, please contact us and we will promptly correct it.

Contact Us

For questions, concerns, or requests related to this Privacy Policy, please contact:

Email: support@esseparis.com